TABLE OF CONTENTS
This glossary explains Fieldclix terminology for everyday users—operations, dispatch, payroll, project management, and finance. Terms are in alphabetical order. Where an object has a web card, dashboard access and card tabs are described in that same entry. System-only Conterra catalogs (wizards, document storage settings, user administration, and similar) are not listed.
A
Accountant and Bookkeeper
Employee Role. Adds the user to the Accountants and Bookkeepers group. Configures finance modules (GL Codes, Financial Accounts, Employee Cost Rates) and has full access to financial references and the BP Labor Cost Report.
Advanced BP Manager
Employee Role. Can update Build Plan details, change BP number, edit sensitive fields (Site, Customer, Customer Job), update progress, start or request close of a BP, and edit Allowed Allocation Employees, BP Roles, milestones, and BP Tasks. Class filter may limit which BPs can be edited.
Advanced Budget Manager
Employee Role. Can change Budget Status and delete Budget records. With a Class filter, can change or delete budgets only for Build Plans in the allowed Class.
Advanced CIM Manager
Employee Role. Can edit CIM Invoice and Client PO numbers, change allocation tables on CIM Invoices, and edit CIM PO lines on Sales Orders.
Advanced Field Manager
Employee Role. Grants access to Build Plan card tabs—Milestones, Tasks, BP History, and Calendar—for Employees who do not have financial access to the BP.
Advanced MPR Approver
Employee Role. Authorized to approve Material Purchase Requests.
Advanced TK Reviewer
Employee Role. Can create Time Card Adjustments—build an adjusted timeline on a Time Card and apply it to payroll allocation. Required for structural corrections beyond standard review.
Advanced TK User
Employee Role. Can view detailed mobile diagnostic information in the Time Card Review interface, web Time Card, and Live Map.
Advanced VIM Approver
Employee Role. Can edit Financial Account and PO allocation tables on VIM Invoices while they are in the approval stage.
Asset Manager
Employee Role. Sets up asset categories, creates asset records, and assigns assets to Locations or Employees.
B
Bill of Materials (BOM)
A list of materials and quantities required for a Work Order deployment. BOMs drive warehouse picking, material cost in Job Costing, and close-out tracking.
In the FCX Web Portal, open a BOM from Inventory → BOM or the BOM tab on a Build Plan card.
Web card tabs: General, Materials, Documents.
BOM Manager
Employee Role. Controls which Build Plans appear on the BOM dashboard and BOM tab; can create and cancel BOMs. Access may be restricted by Warehouse or Class.
BOM Template
A reusable Bill of Materials pattern that can be applied when creating a new BOM, speeding up standard deployments.
BP Daily Report Receiver
Employee Role. Receives Build Plan daily status reports by email or notification where configured.
Budget Dashboard
A finance dashboard for cross–Build Plan budget analysis and comparison (finance roles).
Build Plan (BP)
The central operational and financial container for all work at a single Site under one contract—approximately equal to a "Customer Job" in many ERP systems. Each Build Plan has one Budget and Close-Out Package, and may have Client POs, Vendor POs, Sales Orders, BOMs, Work Orders, Milestones, and invoices. BPs are the primary delimiter on operational and financial dashboards.
Do not confuse a Build Plan with an FCX Project, which is a line-of-business umbrella for many BPs across Sites.
In web: open from Status → Build Plans (searchable grid) or any Build Plan link. The Build Plan card is the main hub for a Site build.
Web card tabs (visibility depends on roles): General, Roles, Budget, P&L, CIM, VIM, COD, AdHocs, Milestones, BOM, Material Items, Checklists, Documents, BP History, Tasks, Map, Work Orders, Calendar, Daily Status.
Build Plan Category
A label that classifies Build Plans (for example Tiger Team, 5G Upgrade, Repairs). Categories drive P&L breakdowns and may default a Build Plan to be excluded from WIP.
Build Plan Owner (BPO)
A required Project Role on every Build Plan: the single Employee with overall responsibility for the build's operational and financial success. Assigned at BP generation; used for notifications, access rights, and approvals.
Build Plan Task
A tracked to-do on a Build Plan—often part of a task list—used for construction progress, permitting, or internal coordination.
Build Plans Manager
Employee Role. Desktop access to Build Plans, Work Orders, Time Card Review, Labor, Crew Lead, Calendar, and BP dashboards; full access to Sites, Build Plans, Crew Containers, and Dispatch Schedule. Typically required for any office user who needs FCX on desktop.
C
Calendar (Dispatch Calendar)
The Calendar dashboard for scheduling Dispatches by day and crew. Shows PTO, overtime context, and deployment status. Open a Dispatch from the day view to assign crews to Work Orders.
Card or Account (VIM)
A company credit card or bank account used to pay vendors or record COD purchases, linked to VIM for approval and accounting sync.
Carrier
A wireless carrier or tenant associated with Sites and Build Plans (for example AT&T, Verizon) for reporting and customer context.
Checklist Item
A single requirement on a Work Order checklist—commonly a photo, video, document, or task—that field Employees complete in the mobile app. Results include GPS and time data and are reviewed in Close Out (CLPM).
Checklist Result
The completed outcome of a Checklist Item: uploaded photo, video, document, or confirmed task, tied to a Work Order deployment.
Checklist Template
A reusable definition of checklist items (photo, video, document, task) that can be attached to Work Order Types or individual Work Orders.
Checklist Type
A category of checklist (for example Photo/Video, Document, Task) that determines how items behave in the mobile app and CLPM review.
CIM — Client Invoice Management
The AR submodule for creating, submitting, and tracking outgoing invoices to customers. CIM Invoices are usually generated from Sales Orders and post revenue to Financial Distributions when submitted or paid.
CIM Invoice
An outgoing invoice to a customer, typically created from a Sales Order and linked to a Build Plan. Drives revenue Financial Distributions and may sync to QuickBooks or other accounting systems.
Class
An accounting Class (often synced from QuickBooks) applied to transactions for departmental or business-line reporting on invoices, payroll, and Job Costing.
Client Purchase Order (CPO)
A purchase order received from the client authorizing scope, quantities, and pricing for work on a Build Plan. Foundation for Sales Orders and billing.
CLM / CLPM — Close-Out Package Management
Processes and review tools for close-out deliverables—checklists, photos, documents, and customer acceptance—centered on the Close Out dashboard and mobile checklist completion.
Close Out (CLPM)
The Close Out dashboard and processes for reviewing field deliverables before customer acceptance.
Dashboard tabs: Status Dashboard, Review Interface, Checklists, Resources, Calendar (depends on CLPM role).
Close-Out Package (COP)
The set of deliverables, documents, and checklist results required to close a Site build for the customer.
CLPM Customer
Employee Role. Customer-facing CLPM interface to review approved checklist results from subcontractors. Visibility limited to Build Plans for assigned Customers with active checklist Work Orders.
CLPM Reviewer
Employee Role. Reviews Work Order checklist results and sets status (Submitted, Rejected, Approved). Can view all Build Plans for the company.
CLPM Submitter
Employee Role. Field interface to complete photo, video, and document checklist items. Sees Build Plans where the Employee is a BP Role member or has a scheduled Dispatch with active checklist Work Orders.
COD — Cash on Delivery Purchase
An immediate field purchase paid by company card or check, requested in the mobile app and approved as a COD Purchase Approval. Depending on configuration, may remain a COD expense or convert to a VIM Invoice.
Component
A type of Conterra Object that stores or manages structured information, including References, wizards, and reports.
Conterra
The Enterprise Content Management platform underlying FieldCLIX—repository, workflow, and structured data. Master data is stored in References (tables of Reference Records).
Conterra Explorer
The desktop client for Conterra and FieldCLIX—the home screen where users open References, run wizards, and process inbox Jobs. Many records also open in the FCX Web Portal as web cards.
Cost Rate
The labor rate used to convert allocated hours into payroll cost and Financial Distributions on a Build Plan.
Cost Type
What an Employee was doing during a slice of time—On Site, Drive, Office/Warehouse, Lunch, and so on. Cost Types drive mobile behavior, TK audit rules, overtime logic, and payroll allocation.
Crew Container
A predefined crew grouping used when building Dispatches so dispatchers can quickly assign familiar teams to Work Orders.
Crew Lead Summary
A dashboard for field crew leads showing crew activity, deployment status, and summary metrics.
Customer Job
The client's ERP job or sub-job (for example in QuickBooks) linked to an FCX Build Plan. Not the same as an FCX Project.
D
DDM — Dynamic Dispatch Management
Dispatch Calendar, crew scheduling, Sites and Locations, and Telegram chat groups per Build Plan. Centers on assigning Dispatches to Work Orders and moving field resources.
Deliverable
Goods or services to be delivered under contract—especially photos, videos, or documents required as proof of work.
Director and Executive
Employee Role. Access to Financial Analysis reports, BP Labor Cost Reports, and P&L Details.
Dispatch
The assignment of Employees to a Work Order on a specific date—crew lead, crew members, schedule, and deployment context. Created and edited on the Calendar dashboard or from Work Order and Build Plan links.
The Dispatch card includes crew selection, certificate checks when enabled, and links to the scheduled Work Order.
E
ECM Object
A Conterra Object that stores unstructured information—documents, inbox Jobs, and file attachments.
Employee
A person who works for the company in FieldCLIX. The Employee record holds HR data, payroll configuration, certifications, roles, and access rights.
In web: HR Managers open Employees from HR → Employees.
Web card tabs: General, Certificates (when certificate management is enabled).
Employee Category
A grouping of Employees that drives Time Keeping rules—lunch settings, overtime policies, default Cost Types, and similar behavior.
Employee Certificate
A record that an Employee holds a certification, training, or license (for example tower climbing, RF safety). May be required for Dispatch or Work Order assignment.
Employee Certification Requirement
A rule that defines which certificates an Employee or Work Order role must hold. Used with certificate kits and Dispatch validation.
Employee Role
A security and access profile assigned on the Employee card Roles tab (managed by HR Managers and System Administrators). Employee Roles control dashboards, references, mobile app modules, Time Keeping privileges, financial visibility, VIM/CIM actions, inventory access, and CLPM interfaces.
F
FieldCLIX (FCX)
Enterprise software for field service companies: HR, Dispatch, Time Keeping, AP and AR, inventory, close-out, and financial planning. Built on Conterra with Job Costing that tracks revenue and spend against each Site build.
Financial Account (FA)
A chart-of-accounts-style bucket for classifying revenue and expense in Job Costing—like a budget line or GL category. Financial Distributions post to FA + Build Plan (+ Service Item where used).
Financial Distribution (FD)
A system-calculated financial posting that records revenue or expense against a Build Plan and Financial Account. Built from CIM Invoices, VIM Invoices, BOM material cost, Time Card labor, COD, AdHocs, and other sources. FDs roll up into P&L and WIP.
Financial Period
An accounting period that controls when invoices, payroll costs, and other transactions may be posted or edited in FCX.
Financial Statement
A structured financial report layout (for example balance sheet sections) used on Build Plan or project financial views.
FPA — Financial Planning & Analysis
Job Costing, Financial Accounts, Financial Distributions, budgets, P&L, WIP, Financial Periods, AdHocs, and management dashboards built from operational data.
FSM — Field Service Management
The core project-execution data model: Projects, Build Plans, Sites, Work Orders, Milestones, and Budgets. Often discussed together with PM — Project Library Management.
G
General Payroll Report
A Time Keeping dashboard (TK Manager) for payroll export reconciliation and cross-period payroll reporting.
GL Code
A general-ledger account code used on VIM Invoice lines for accounting classification and sync.
H
HR — Human Resources
Employees, job titles, categories, onboarding/off-boarding, and employee certificates.
HR Manager
Employee Role. Full access to employee references and dashboards—certificates, cost rates, labor cost history, TK configuration—and ability to assign Employee Roles and run BP Labor Cost Report.
I
IC — Inventory Control
Material Library, Bills of Materials, stock movements, Material Items, transfers, and warehouse integration with the mobile app.
IC Administrator
Employee Role. Manages the material library, item lists, COGS, and price lists.
Inbox
A dashboard of Conterra workflow Jobs and notices assigned to the current user (for example approvals and tasks routed through the inbox).
J
Job
A Conterra inbox item that formalizes a workflow step—instructions, links, and buttons to confirm work is done.
Job Title
The Employee's position title in the company, used in HR reporting and sometimes in payroll mapping.
L
Labor Cost Rates Library
Stored labor cost rates used when calculating payroll cost and Financial Distributions from Time Cards.
Lifecycle
The path an object takes through its stages (for example Pending → Approved → Paid) as users complete work.
Live Map
A dashboard map of field activity, Sites, GPS tracks, and deployment context for operations monitoring.
Location
A physical or logical place in FCX—warehouse, yard, office, employee home, remote hotel, material supplier, or vehicle—with optional GPS coordinates and stock levels. Location types define whether a location is used for inventory (stock on hand, transfers, adjustments), Time Keeping (GPS geofences that auto-allocate hours and assign Cost Types—for example office/warehouse time), or both.
In web: Status → Locations; open the location card for address, type, tax code, and stock areas. Locations can also be created from Live Map or a Time Card map.
M
Market
A market area within a Region used to organize Sites and operations.
Material
A catalog SKU in the Material Library—definition of a stock or non-stock item (part number, unit, category).
Web card: catalog attributes and inventory context from Inventory dashboards.
Material Adjustment
A correction to on-hand inventory quantity or value at a Location, recorded for audit and Job Costing.
Material Category
A grouping for Materials in the library (for example cable, hardware, consumables).
Material Item
A tracked unit of inventory—often serial-numbered—issued to a Build Plan or Work Order, distinct from the Material catalog SKU.
In web: Material Items dashboard and Material Items tab on a Build Plan card.
Material Library Administrator
Employee Role. Can adjust stock balances with the Adjust QTY action on Material cards.
Material Purchase Request
A request to procure materials for a deployment, which may feed into purchasing or BOM fulfillment.
Material Transfer
Movement of materials or Material Items between Locations or to a deployment.
Milestone
A dated checkpoint on a Build Plan (for example notice to proceed, construction complete) used for progress and billing triggers.
O
Object
A body of data in the system—static information or a script that acts on other objects. In Conterra: Components or ECM Objects.
Office / Department
An organizational unit (office or department) used to group Employees for HR and reporting.
Organization
A customer, vendor, carrier, or other business party. Customers and vendors on Build Plans, invoices, and purchase orders link to Organizations.
Our Company
A legal entity within your enterprise that owns Build Plans, employs resources, and posts financial transactions.
Overhead Type
Classification for non-direct-cost Work Orders used to capture overhead labor and bucket every hour for financial planning.
P
Pay Rate Schedule
An optional custom FCX feature: a schedule of pay rates with effective dates, maintained per Employee or job context. Not all clients use Pay Rate Schedules—many instead mark Prevailing Wage (PW) on Work Orders and Dispatches so allocated hours are classified as PW without a separate rate table.
In web (when enabled): HR → Pay Rate Schedules; open the card to edit rate lines.
Payment Terms
Standard vendor payment terms (for example Net 30) applied to VIM Invoices and purchase orders.
Payroll Check
A payroll run batch inside a Payroll Period that groups Time Cards for closure, cost calculation, and export to the payroll system.
Payroll Item
A wage, earning, or deduction code used when FCX exports hours and costs to QuickBooks, Paylocity, Paycom, or similar payroll systems.
Payroll Period (PP)
A date-bounded pay cycle that groups Time Cards and Payroll Checks. At period end, TK Managers close the period, validate hours, import costs, and export to payroll.
In web: Time Keeping → Payroll Periods; open the Payroll Period card for closure workflow.
Web card tabs: Time Cards, Summary, Details, Closure Process; plus Labor Cost, Pay Rates, and Cost Rates for users with finance access.
Photo/Video Checklist
A checklist type requiring field Employees to capture photos or videos in the mobile app; files upload automatically as named deliverables.
Platform & Core / FCX & Accounting Systems
Login, desktop setup, browser integration with Conterra Explorer, and payroll/accounting integrations (QuickBooks, Paylocity, Paycom, Prism, etc.).
PM — Project Library Management
Configuration and operation of the project library: Projects, Scenarios, Work Order Types, Build Plan and Work Order Categories, Build Plan generation, and Work Order management.
Prevailing Wage (PW)
Government-mandated minimum pay for certain jobs. In FCX, PW hours are determined primarily by flags on Work Orders and Dispatches: hours allocated to a PW Dispatch, or to a PW Work Order when no non-PW Dispatch is scheduled for that day, count as prevailing wage on the Time Card. PW can also default from Site, Project Scenario, or Work Order Type settings.
Some clients additionally use Pay Rate Schedules (a separate optional feature) to maintain PW pay rates by effective date. PW affects payroll export, certified payroll reporting, and overtime treatment where configured.
Price List
A catalog of billable services and unit prices (CIM) used when building Sales Orders and quotes.
Profit & Loss (P&L)
Profit and loss for a Build Plan or the company, built from Financial Distributions, budgets, and actuals.
Where to view: Build Plan card P&L tab; P&L dashboard (company-wide, finance roles); WIP Report per–Build Plan P&L tab; Director and Executive users may also use P&L Details reports.
Profit Center
A financial grouping above Build Plans used in reporting and budget structure.
Project (FCX)
A line-of-business or contract umbrella that groups many Build Plans across Sites. Holds Project Scenarios, default settings, and Project Roles. Not the same as a Customer Job in ERP or a single Build Plan.
Project Library Manager
Employee Role. Designs Project templates—Scenarios, Build Plan generation rules, Work Order Types, and defaults across Sites.
Project Role
A role on a Build Plan (for example Project Owner, RF Engineer, Build Plan Owner) assigned to Employees, optionally with finance access.
Project Scenario
A configuration template under a Project that controls how new Build Plans and Work Orders are generated—Work Order Types, budgets, roles, and defaults.
Project/Build Plan Budget
The financial budget for a Build Plan or Project: budget lines, classes, and approval status used against actuals from Financial Distributions.
Purchase Category
A category for vendor purchases and COD expenses that may drive approval rules and GL behavior.
R
Recurring Bill
A template for vendor bills that repeat on a schedule and generate VIM Invoices.
Reference
A master-data table in Conterra—a catalog of records of the same type (for example Employees, Service Items, Work Order Types).
Reference Record
One row in a Reference—the card that holds a single Site, Employee, Service Item, or other master-data record.
Region
A geographic or organizational region for grouping Sites and Build Plans in reporting.
Requisite
A single field of structured information on a Reference Record.
Role
The position a person fills as defined by responsibilities. FCX uses Project Roles on Build Plans, Employee Roles for access, and platform roles in Conterra.
S
Sales Order (SO) / CSO
The commercial document listing billable services and materials for a client—the basis for CIM Invoices. Often tied to a Client Purchase Order and Build Plan.
Sales Order Template
A reusable Sales Order pattern for common billing setups.
Sales Order Type
A classification of Sales Orders that may drive numbering, approval, or default line behavior.
Sales Rep
The salesperson credited on client billing, often synced to the accounting system.
Sales Tax Item
A tax code or rate item applied to client invoices, often synced from QuickBooks.
Service Item
A billable or costable service line on invoices, payroll exports, and Financial Distributions—often hierarchical and synced with the accounting system (for example QuickBooks Service Items).
Shift Type
An optional payroll dimension (custom feature) that classifies hours within a Work Shift by time of day—for example Morning, Day, or Evening—so payroll allocation can match the correct wage type and Cost Type. Configured in the Shift Types reference with start/end times; calculation may use workshift start time or actual time periods within the shift. Not the same as a Work Shift itself. When disabled, the Shift Type column is hidden on Time Card payroll allocation.
Site
The physical location where work is performed—tower, rooftop, venue, etc. Every Build Plan is tied to exactly one Site.
In web: Status → Sites; the Site card holds location, carriers, tax settings, tower attributes, and additional site information.
T
Tax Code
Tax jurisdiction or rate applied to labor or purchases on Time Cards, Sites, or invoices.
Time Card (TC)
One Employee's record for a single calendar day: GPS or manual time, audits, payroll allocation, and review state. Feeds Job Costing and payroll export.
In web: open from Time Keeping → Review, Time Cards, or a Payroll Period card.
Web card tabs: Timelines, Allocation, Requests, Audit Results, Attestations, History.
Time Card Adjustment
A reviewer correction to a Time Card timeline—fix GPS gaps, reallocate hours to Work Orders, or remove unauthorized stops.
Time Card Reason
A labeled reason applied to a Time Card (for example holiday, weather stand-down) for reporting and payroll rules.
Time Card Review
The Review dashboard under Time Keeping where Time Card Reviewers and TK Managers process Time Cards in bulk and open individual Time Card cards.
Time Card Reviewer
The Employee assigned to review and approve a specific Time Card—not an Employee Role, but a per-card assignment. The system calculates the Reviewer from Dispatch crew lead, Build Plan Project Role, Build Plan Owner, or Employee Supervisor per client approval configuration. Reviewers work in Time Keeping → Review; TK Managers can reassign reviewers manually.
Time Entry
A continuous segment of time on a Time Card—usually GPS-tracked—linked to a Cost Type and Work Order.
Time Keeping (TK)
Recording, auditing, allocating, and preparing labor hours for Job Costing and payroll export—not a payroll system itself. Field time may be auto-allocated from Site geofences when dispatched through DDM and the mobile app.
Time Keeping Employee Configuration
Per-Employee Time Keeping setup: reviewer assignment, auto-allocation, overtime profile, and related TK options.
Time Keeping Manager (also TK Administrator)
Employee Role. Full Time Keeping administration—Payroll Period closure, payroll export, Time Card overrides, General Payroll Report, and related TK dashboards. May be restricted by department so only certain Employees' Time Cards are visible.
Time Keeping Request
An Employee request in Time Keeping—time off, per diem, time adjustment, or similar—submitted in mobile or web and processed through approval.
U
Unit of Measurement (UOM)
How materials are counted (each, foot, box, etc.) in BOMs and inventory.
V
Vendor Purchase Order
A purchase order issued to a vendor for materials or services, managed in VIM and linked to Build Plans.
VIM — Vendor Invoice Management
The AP submodule for incoming vendor invoices and vendor POs—validation, approval, GL coding, and accounting sync.
VIM Invoice
An incoming vendor bill or expense document. Passes validation and approval, posts expense Financial Distributions, and may sync to QuickBooks.
In web: VIM → Invoices or VIM → Review; the invoice card shows header, lines, GL coding, documents, and Build Plan links.
VIM Validator
Employee Role. Creates, validates, and sends VIM Invoices for approval; controls sync to accounting. Usually assigned together with Financial. Class filter may limit visible invoices.
W
Warehouse Manager
Employee Role. Approves MPRs; creates and edits inventory transfers and adjustments; Inventory Control reports; IC Transfers and Adjustments dashboard; Warehouse module in mobile. Access may be restricted to allowed warehouse Locations.
WIP — Work In Progress
Work In Progress—a financial view of unrecognized revenue and job status. Build Plans may be included or excluded by category or checkbox. View on WIP Report and WIP Summary dashboards.
WIP Report
A finance dashboard analyzing WIP by Build Plan. Per-BP views may include Budget, P&L, CIM, VIM, Milestones, BOM, Documents, and Daily Status tabs.
WIP Summary
An executive daily snapshot dashboard summarizing WIP across Build Plans.
Work Shift
One continuous period of work for an Employee in Time Keeping—the interval from Clock In to Clock Out in the mobile app, or a fixed period recorded with Check In for salaried Employees. A Time Card may contain one or more Work Shifts in a day.
While a Work Shift is active, the Employee can record lunch, manual time on a Work Order, and other mobile actions. Time Keeping Processing uses Work Shift boundaries to turn GPS tracks into Time Entries, assign Cost Types, allocate hours to Work Orders, and run audits. Reviewers see Work Shift timing on the Time Card timeline; a day is Ready for Review when all Work Shifts are ended and GPS data has synced.
Not the same as Shift Type, which is an optional payroll label for time-of-day bands within a shift.
Work Activity
A finer-grained allocation within a Work Order on a Time Card (for example separate tasks under the same Work Order).
Work Order (WO)
Authorized scope of field work under a Build Plan. Tracks labor, deliverables, and checklists. Common types include Tower Install, Site Walk, Tiger Team, Training, and Integration. Direct-cost and overhead Work Orders bucket all labor for financial planning.
In web: Status → Work Orders, Dispatch Calendar, or Work Orders tab on a Build Plan card.
Web card tabs: General, Documents, Calendar, Close Out, Checklists, Activities, Certificates (if enabled), Field Comments, History.
Work Order Category
A secondary grouping for Work Orders, similar to Build Plan Categories but at the Work Order level.
Work Order Type
A template defining default behavior for Work Orders of a kind—Cost Types, Financial Accounts, checklists, GEO rules, and certificate requirements.
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